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Contact Us

Questions regarding products or to check on an order, please contact:

Connecticut Children's Store Customer Service
Caitlin Wells
cwells@barkerspecialty.com
203-272-2222 x223
Barker Specialty Company
27 Realty Drive, Cheshire, CT 06410
Business Hours: Monday - Friday / 8:00 a.m. - 5:00 p.m. EST

Is there an item that you are interested in purchasing but do not see on the site? Let us help!

Barker Specialty can provide you with quality promotional products that are customized for your event!

Please contact Amy Serrano at 203-272-2222 x314 or amy@barkerspecialty.com for assistance with your special project.

Please allow 15-20 business day turnaround time to allow for proofing, production and shipment of your order. All orders ship from Cheshire, CT and will ship standard ground service unless otherwise requested. Click Here for standard transit times within the US. Orders will only be processed within normal business hours of Monday through Friday, 8:00am to 5:00pm. If you need your order placed fast, we do offer both overnight and two-day options. Contact customer service so we can ensure that we can meet your requirements.
Not satisfied? Simply call our Customer Service Department regarding any exchanges or returns. Returns accepted within 30 days of receipt. Item must be in same condition it was received in. Worn/laundered items not accepted. Shipping is non-refundable. Item damaged? Give us a call and we will assist you with the exchange.

Personalized goods are considered FINAL SALE and cannot be returned. Please be sure to double check your spelling, punctuation, capitalization, and other layout options when placing an order for a personalized item. If something isn’t correct with your personalized order, please contact your customer service representative.
Yes. However, freight for orders shipping outside the contiguous United States will be determined after your order has been accepted. You will be notified via email with the freight cost prior to production.

Please Note: Items are not available for shipment to Australia and the Australasian region.

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Shipping

Most orders will ship within 15-20 business days. Items will ship standard. Contact customer service with any questions.

Need Help?

If you have a question on a product or would like to check on an order, don't hesitate to contact our customer service team.